Amex Existing Account

The Boingo American Express Preferred Plan


Our records indicate that this Card number has already been used to create a Boingo American Express Preferred Plan account. Only one account is permitted per eligible Card.

If you’ve already created an account and forgot your password, please call 1-800-426-6917 (US and Canada) or 310-481-6956 (international; local toll rates apply) to reset it. You will need to provide the e-mail address used to setup your account.

If you are not aware of the existing account, it may be possible that someone has access to your Card number. We would recommend that you call American Express using the number located on the back of your Card.